Frequently Asked Questions - Having a Problem?


Senator Donnelly can help Constituents with a wide range of issues from navigating state agencies to dealing with unemployment issues.
I am having a problem getting in touch with a particular state agency. Can you help?

Yes. My staff can help you in a variety of ways. We can follow up on a particular case being handled by a state agency, make an inquiry on your behalf to the appropriate agency, or simply help you sort though the many helpful resources offered by the state. Please send me an email or call my office at 617-722-1432. It would be helpful if you could provide a clear summary of your case and any significant reference numbers.

I am having trouble with an immigration issue. Can you help?

Immigration issues are dealt with on a Federal level. Please refer to this website and contact your local Congressman or U.S. Senator for help.

I am recently unemployed and having trouble receiving my unemployment benefits. Can you help?

Yes. You are not alone, we have heard the concerns of many constituents who are having trouble with receiving their unemployment compensation. The Department of Unemployment Assistance is understandably busy but is working dilligently to serve you as quickly as possible. Please send me an email or call my office at 617-722-1432.